Tradecopia · Status
✓ Resolved

Elevated support chat failures with our provider Intercom

impact: minor started 3 Aug 14:57 UTC resolved 3 Aug 17:59 UTC
Affected: Customer Portal
  1. Resolved 3 Aug 17:59 UTC

    All intercom systems are functioning correctly now.

  2. Monitoring 3 Aug 15:25 UTC

    Intercom has identified the issue and are working to mitigate the problem. https://www.finstatus.com/us-hosting/incidents/01KZ4027X05FC0T5NH57QSF0EJ

  3. Investigating 3 Aug 14:57 UTC

    Intercom seems to have chat and messaging failures. We are investigating. https://www.finstatus.com/us-hosting